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WEBINAR: Why Higher Wages Aren't Fixing Turnover in Hospitality: What Today's Workforce Actually Responds to; Presented by Exectras
September 23, 2026 3:00 PM - 4:00 PM
(EDT)
Description
Hospitality operators are spending more on labor, yet turnover remains a persistent challenge. This webinar explores why compensation is only one part of the retention equation and what employees expect from their workplace today.
Attendees will learn:
Why higher wages alone are not solving employee turnover
How predictable schedules, reliable pay, and clear communication build trust
Why accessible, easy-to-use benefits can influence long-term employment decisions
How administrative friction affects employees, managers, and workplace satisfaction
Practical ways to simplify workforce support and create a more stable employee experience
Join us to learn how systems that better support employees and managers can reduce stress, improve engagement, and encourage lasting loyalty.
As VP of Sales, Paul Hadfield brings over two decades of experience in the payments business to Exectras. He has built several successful businesses, most recently as founder and CEO of TRNXN Company, which grew to become one of the fastest-growing businesses in the US as recognized in Inc Magazines “Inc 5000”. He has been featured in the Electronic Transaction Association's inaugural Forty under 40, is a recipient of Nations Restaurant News' Most Influential Service Providers, and was awarded acceptance on Forbes Finance Council.
Paul lives in California with his wife, Cassie, and their three children. When not working, he can be found in his garage gym or on an adventure with his family.
Name: Lauren Simon Email: lsimon@ohiorestaurant.org
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Higher wages may attract employees, but they are not enough to keep them. Discover what today’s hospitality workforce truly values and how a better employee experience can strengthen retention